Customer Feedback
Marc Eden Says - 18th January 2010
To Roy & everyone at 2 Stroke
I thought it was about time, I put pen to paper and express the level of service I have received over the years.
I have had many Saabs so you could say I'm a great fan!! I think much of my advocacy towards the brand is the reassuring feeling that any problem, with any of the cars I had / have, is never a problem...its always a case of a phone call.
Another great aspect is the hospitality when you arrive at the workshops and in particular - speaking to other Saab owners (we really are a very friendly bunch)!!
Many thanks and keep up the great work and and see you soon......although not too soon I hope.
Marc Eden
Brand Engagement Manager
General Motors UK Limited
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Linda Chamberlain Says - 10th Sept 2009
Thanks Derry,
Thought you might need the 'little piece of paper' should I ever have a problem, which I very much doubt.
Please convey my thanks to the very polite, friendly and efficient staff who dealt with the replacement. I was so impressed with the service I'm thinking of making the journey from Tunbridge Wells to have the 9-5 serviced when its due.
As its the first SAAB I have owned I will feel confident that it will be serviced by a reliable and trustworthy company.
Thank you again.
Linda Chamberlain
Little Benover Cottage
Benover, Kent.
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Veronica Marshall Says - - 5th August 2009
I'd just like to thank you for the excellent service we've received from you.
Ordered the radiator hose for our Saab on the Tuesday at mid-day, and it arrived first thing on the Wednesday morning.
I know from experience that the public are very good at moaning, and I hope you'll accept my thanks for the service you provided.
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Lee Hall Says - - 23rd July 2009
Dear folks at 2/
I know this email may not seem necessary but I deem it very much to be so.
I would like to give my thanks with sincerest grattitude to Roy, the company and all the employees for helping to alleviate a headache which I thought may be with me forever...I really did start to wonder if ever anyone could help with the CIM problem.
As a company, you are honest, reliable and most important of all, accomodating and friendly; these factors staple a company high on my "cool wall". Definitely a "specialist" in your trade.
I will recommend you to any SAAB owners I know or happen to be aquainted with in the future.
Please feel free to post this on your website as a vote of confidence and guarantee of customer satisfaction.
Once again, many thanks and kindest regards
Lee Hall
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Richard Cowley Says - 21st July 2009
Hi John.
The pipe arrived just in time today. I got it on, bled it out and dispatched them to the ferry. They should make it to Larne with a half hour to spare.
Thanks again.
Cheers.
Richard.
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Nick Charlton Says - - 1st July 2009
Hello John
Thanks for this. Amazing device. You'll be seeing me soon.
To tell the truth I was a little worried about buying a post 2002 SAAB cos folk kept saying they had become unreliable....I owned 2x 99's and 2x 900's and had a 94 for a little while and they really were class acts so I'm coming back with fingers crossed.
You've got a great website.
best regards
Nick
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